FREE SHIPPING ON U.S ORDERS $150+

FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How much is shipping ?

US Shipping

The Economy shipping fee is $5.95. | 5 - 8 business days after production

The Express shipping fee is $29.95 | 3–5 business days after production

International Shipping

The estimated shipping fee for international orders is $5.95. | 7–12 business days after production

Free Shipping:

We offer free economy shipping on orders $150+

To see the exact shipping fee for your order, simply enter your address at checkout—our system will automatically calculate the cost for you.

My tracking number isn’t working

Tracking numbers might take 3-5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within 7 business days, please contact us

I need help with a late order

Please contact our customer service team via email: contact@trilogygift.com, and we will investigate the issue with our courier partners to provide you with an update as soon as possible.

What type of payments do you accept?

We accept a wide range of payment options for your convenience:

- Credit/Debit Cards: Visa, Mastercard, American Express, Discover

- Digital Payments: PayPal

All transactions are secure and encrypted for your protection.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

How to remove unwanted items during checkout:

If you're in the process of checking out and want to remove an item from your cart or adjust the quantity, simply follow these steps:

  1. Click on the “Cart” at the top left corner, as illustrated below.

  1. To remove an item, click on the trash bin icon, or use the  ‘-’  and ‘+’ button to adjust the quantity as desired.

  1. Click the "Checkout" button to complete your payment.

How do I cancel/ modify my order?

Cancellation requests must be submitted within 24 hours of placing your order. To submit a modification or cancellation request, please Email us at contact@trilogygift.com with your order number and detailed request.

Contact Us

Contact our support team at contact@trilogygift.com or fill out the contact form (HERE) —we’ll get back to you as soon as possible!

About TrilogyGift

Discover man cave gifts you're looking that really raise the bar, from garage rug to custom cut metal signs.

Contact Us

Phone number: +1 (302) 601-2346

Business Hours: 8:00 - 18:00(GMT -08:00) Mon-Fri

Head Office: 1007 N Orange St. 4th Floor, #1879 Wilmington, Delaware 19801, United States

*We're currently unable to offer phone call support. For timely assistance, please contact us via email or SMS.

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